Frequently Asked Questions



Do you have a Photo Shoot/Virtual Tour checklist

Yes we do. Please use the chat botton on the bottom left of your screen or use our contact page to request the checklistto request the checklist.

How long will the photo shoot take?

The duration will depend on the type of photoshot. Please see the chart below.

  3D Virtual Tour – (up to 1,000 Sq. Ft.)   1 hr
  3D Virtual Tour – (up to 2,000 Sq. Ft.)   90 minutes
  3D Virtual Tour – (up to 3,000 – 4,000 Sq. Ft.)   2 hours
  3D Virtual Tour – (up to 4,000 Sq. Ft.)   2 1/2 hours
  ** Aerial Photography & Videography   up to 1 hour
  ** Twilight Photo Session   30 minutes
  ** HDR Photo Session   30 minutes (exterior)
  ** HDR Photo Session   1 hour (interior)

* Duration time may vary due to property features or unexpected obstacles. While we may finish sooner, you should plan for the duration times above.

** These times should be added to 3D Virtual Tour’s if you are combining services.

NOTE: if the property or space is vacant, the photo shoot duration time will be significantly reduced.

What Information Will I Need to Provide for the Virtual Tour?

Not much. A more detailed answer will be posted soon.


How Quickly Will My 3D Virtual Tour be Available After the Photo Shoot?

We will provide you with access (URLs and embed codes) to your virtual tour within 72 hours of completing the photo shoot. This will also include any photos purchased.

Videography projects may take an extra 24 hours due to editing.

Can I Place My Virtual Tour into the MLS System?

Yes. laughing

Most MLS systems will have a button to upload the URL of your virtual tour. We will provide you with the following URLs:

  • An MLS Compliant URL
  • A branded URL which points to a customized page for your 3-D virtual tour (this is the URL you will uuse most)
  • a URL you can share via email

NOTE: We will also provide you with the code necessary to embed your awesome 3-D virtual tour into your website. don’t worry, if you have any difficulty with this we will be there to assist you.

How do I access the photos or videos taken with the virtual tour or as part of the photo shoot?

3D Virtual Tours:

We will provide you with access (URLs and embed codes) to your virtual tour within 72 hours of completing the photo shoot.


We will provide you with a link  to download your pictures within 72 hours of completing the photo shoot.



Videography projects may take an extra 24 hours due to editing.

How do I Add My Virtual Tour to My Website

We will provide you with the necessary codes and URLs to add your Virtual tour to your website. don’t worry, we are always available to assist you.

What Is a Single Page Website?

A single page website is a page which has your Awesome 3D Virtual Tour and other important information about your property or venue. The type of information will vary depending on the type of property or purpose.  *We can also get you your own customized domain name for your single page website. Here is an example of a one-page website for a Realtor.

Here are a few things you might find on a one-page website:

  • A Google map with your location pinpointed
  • Your contact information
  • A form for your visitors to complete and send you their questions, comments or concerns
  • Real Estate – number of bedrooms, bathrooms and other property information
  • Retail – Hours of operation, products and services available, etc.
  • Restaurants – Menus, hours of operation, etc.

NOTE: You do not have to purchase a one-page website if you already have a website. You can simply embed the virtual tour into your website and voilà, you are all set.

* See our pricing page for single page websites and custom domain names.

What is a Custom Domain and Why Would I Need One?

A domain name is your online identity. For example, our domain name is

We can Work with you to get you your own custom domain name and then went that domain name to your single page wwebsite. Many realtors use single page websites and custom domain names to market the properties they have listed.

How Long Will My Virtual Tour Remain Active?

Your virtual tour will remain active for one year.

Each year will cost an administrative/hosting fee of $50. If you have a custom domain for your single page website, the administrative/hosting fee is $75 per year.



What are the Viewing Options?

Your new virtual tour can be viewed in any of the following ways:

  • Tablet or iPad using your web browser
  • Any mobile phone with a browser or our mobile app
  • PC or MAC
What Browsers are Compatible With my Awesome 3D Virtual Tour?

Your virtual tour can be viewed from any of the following browsers:

  • Safari
  •  Chrome
  •  Firefox
  •  Internet Explorer & Edge
  •  Opera

*Most other browsers with work as well.

What are twilight and HDR photos?

Both of these photography methods are designed to bring out hidden highlights and enhance the overall beauty of the image.

Twilight Photos:

examples coming soon

HDR Photography:

examples coming soon